SHIPPING 

CUSTOMER SERVICE

+61 07 4657 0078  or 
Email: info@aaod.com.au

Shipping fees are automatically calculated at checkout using the Australia Post app.

Delivery within Australia

From time of order processing, please allow ten days for Australian postage. International postage times will vary. Visit www.auspost.com.au for further information regarding freight times & parcel tracking. The Museum cannot be held responsible for postal delays once an order has been dispatched.

Tracking numbers are provided on most deliveries. Please refer to your freight confirmation email for details.

Items are packaged to arrive safely. In the unlikely event of an item arriving damaged please contact us within seven days of receipt of goods. The goods will need to be returned to us before a replacement can be posted.

Please take a moment to ensure you have provided the correct delivery address, the Museum cannot be held responsible for any incorrect delivery information provided.

International

International deliveries will be automatically calculated at checkout. All customs, duties or taxes applied to your order at the point of import into another country are the responsibility of the purchaser, the Museum cannot be held responsible for these costs.

Deliveries abroad are delivered by Australia Post. We strongly recommend that you supply an address where there will always be someone present to sign for the delivery. The size and weight of your parcel or letter determine your postage costs. All international purchases will receive a tracking number.

Additional information for international customers can be found here